Support

NewtonRaphson
I have just purchased the Autograph 4 for home use. I am trying to use the Newton Raphson iteration function that I have used on Autograph at the college i teach at....I cannot find it on my home version!
What am i missing?1 vote 
Autograph no longer working on Mac since update to High Sierra
I get an initialisation error when trying to run Autograph on my Mac.
This is since upgrading to High Sierra.
I contacted support via E Mail but they did not reply.2 votes 
Circles from equations being split into 2
When equating a circle for example x^2+y^2=25 autograph splits the circle into 2 regardless of position, please help
3 votes 
Creating a periodic function using XY data set?
I've entered x and y values for a periodic function into a XY data set and now have all of the points plotted. I now need to add a curved line like what you would see in a periodic function but don't know how. I've tried to use the join points option when making the data set but it just makes a straight line between each of the points, I need a curved line instead.
3 votes 
how do I find an exact coordinate?
I can not find function to identify exact points on graphs.
1 vote 
How are intersections expressed in units of pi instead of just numbers
How are intersections of trig functions expressed in units of pi instead of just numbers
1 vote 
Autograph 3.3.10 not working after Win 10 Anniversary update
Get a system error saying "extmswingdidesktopI110.dll is missing". Cannot run application. Email to support no response.
Advice please.11 votesAdminStephen Whipp (Mr, Autograph) respondedApologies for not catching your emails in our Support system for some reason. Here is some info regarding a fix for this error:
This issue has been caused by the recent Windows 10 “Anniversary Update”. It seems that Microsoft have inadvertently removed a DLL that some applications require. No doubt this will be fixed in a subsequent update, but in the meantime, a ‘dummy’ DLL, that should resolve the problem, can be downloaded from:
http://www.autographmaths.com/downloads/windows/extmswingdidesktopl110.zip
For a single user, not running from a network install, this is relatively easy to install. Simply unzip the attached zip file and copy the contained DLL into your Autograph folder. This is generally located at: C:\Program Files (x86)\Autograph 3.3. For network users, we are currently working on a patch. However, in the meantime, you can use Group Policy to push the DLL file out to all client machines.
Hope this helps.
Regards
Autograph… 
Autograph 3.3.10 is not working due to a DLL problem
I also got a system error message saying "extmswingdidesktopI110.dll is missing" after a window update. I am using Window 10. So, according to the response from Mr. Autograph, I downloaded the 'dummy' DLL and copied it into my Autograph folder. Apparently, I don't see the error anymore, but Autograph is still not running. (Nothing happens if I double click the running file..)
I need a help asap. (I also sent an email to the Support centre but no response.)
4 votes 
volume
I've been paid my autograph license, but In my autograph software i cant do finding volume by 3d Revolution. Icant find "find volume" in rightclick. Please help me.
Ghozi, Indonesia.1 vote 
Web based  HTML5
Any plans for a web based version in the future, or by it's nature is this something difficult to replicate online?
7 votes 
did autograph already support using in ipad.
i hope i can use autograph in ipad. i am one of trainer for autograph from Malaysia. Now in my school all math teacher using ipad in teaching math.
1 vote 
Deploy Autograph unattended on network with license activated
I'm trying to create a SCCM Autograph Package without success.
I'm able to install manually on a desktop and activate de license. That process create a .lic file under ProgramData. I tried to copy this file into another machine where I just run MSI installer and it doesn't work. It says: UNLICENSED and the programe doesn't run.
Any idea?
6 votes 
How do you find an intersection of two lines on a 2D graph on a Mac?
Two lines are going across my screen. How do I find the point(s) at which they intersect?
7 votes 
*URGENT* Can you use Trigonometry (Arccos) when entering a formula
I need to use Trigonometry for a formula and I am unsure how. The formula I want to enter in is:
y = 16 arccos ((2x)/2)  (2x) Square Root of (4xx^2)Can anybody help?
3 votes 
1 vote

1 vote

1 vote

Problem signature: Problem Event Name: APPCRASH Application Name: agraph.exe Application Version: 3.20.0.0 Application Timestamp: 46
Autograph crashed twice
1 vote 
How do I enter circle equations in a Function Definition?
I am trying to use Function Definitions to enter a circle eg (x – a)^2 + (y – b)^2 = r^2 so that I can then use the constant controller to vary a, b and r. How do I do this? If I enter the above equation I get the wrong graph. If I try to rearrange the equation to get it in terms of y then I get a square root involved and then I only get half of the circle shown (as the positive sqrt solution only is used). Also there doesn't seem to be an equation editor…
1 vote 
1 vote
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