Support

  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. How do I find the turning points of a polynomial on mac?

    I cant seem to find out how to find the turning points of my polynomial graph

    3 votes
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  3. Web based - HTML5

    Any plans for a web based version in the future, or by it's nature is this something difficult to replicate online?

    7 votes
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  4. How do I move the O off the intersection of the axis?

    How can I move the O off the intersection of the axes ie the origin. I want to place it just to the right or just to the left below the x-axis.

    2 votes
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  5. 1 vote
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  6. Newton-Raphson

    I have just purchased the Autograph 4 for home use. I am trying to use the Newton Raphson iteration function that I have used on Autograph at the college i teach at....I cannot find it on my home version!
    What am i missing?

    1 vote
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  7. Autograph no longer working on Mac since update to High Sierra

    I get an initialisation error when trying to run Autograph on my Mac.
    This is since upgrading to High Sierra.
    I contacted support via E Mail but they did not reply.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Circles from equations being split into 2

    When equating a circle for example x^2+y^2=25 autograph splits the circle into 2 regardless of position, please help

    3 votes
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  9. Creating a periodic function using XY data set?

    I've entered x and y values for a periodic function into a XY data set and now have all of the points plotted. I now need to add a curved line like what you would see in a periodic function but don't know how. I've tried to use the join points option when making the data set but it just makes a straight line between each of the points, I need a curved line instead.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. how do I find an exact coordinate?

    I can not find function to identify exact points on graphs.

    1 vote
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  11. How are intersections expressed in units of pi instead of just numbers

    How are intersections of trig functions expressed in units of pi instead of just numbers

    1 vote
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  12. Autograph 3.3.10 not working after Win 10 Anniversary update

    Get a system error saying "ext-ms-win-gdi-desktop-I1-1-0.dll is missing". Cannot run application. Email to support no response.
    Advice please.

    12 votes
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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for not catching your emails in our Support system for some reason. Here is some info regarding a fix for this error:

    This issue has been caused by the recent Windows 10 “Anniversary Update”. It seems that Microsoft have inadvertently removed a DLL that some applications require. No doubt this will be fixed in a subsequent update, but in the meantime, a ‘dummy’ DLL, that should resolve the problem, can be downloaded from:

    http://www.autograph-maths.com/downloads/windows/ext-ms-win-gdi-desktop-l1-1-0.zip

    For a single user, not running from a network install, this is relatively easy to install. Simply unzip the attached zip file and copy the contained DLL into your Autograph folder. This is generally located at: C:\Program Files (x86)\Autograph 3.3. For network users, we are currently working on a patch. However, in the meantime, you can use Group Policy to push the DLL file out to all client machines.

    Hope this helps.

    Regards
    Autograph…

  13. Autograph 3.3.10 is not working due to a DLL problem

    I also got a system error message saying "ext-ms-win-gdi-desktop-I1-1-0.dll is missing" after a window update. I am using Window 10. So, according to the response from Mr. Autograph, I downloaded the 'dummy' DLL and copied it into my Autograph folder. Apparently, I don't see the error anymore, but Autograph is still not running. (Nothing happens if I double click the running file..)

    I need a help asap. (I also sent an email to the Support centre but no response.)

    4 votes
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  14. volume

    I've been paid my autograph license, but In my autograph software i cant do finding volume by 3d Revolution. Icant find "find volume" in right-click. Please help me.
    Ghozi, Indonesia.

    1 vote
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  15. did autograph already support using in ipad.

    i hope i can use autograph in ipad. i am one of trainer for autograph from Malaysia. Now in my school all math teacher using ipad in teaching math.

    1 vote
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  16. Deploy Autograph unattended on network with license activated

    I'm trying to create a SCCM Autograph Package without success.

    I'm able to install manually on a desktop and activate de license. That process create a .lic file under ProgramData. I tried to copy this file into another machine where I just run MSI installer and it doesn't work. It says: UNLICENSED and the programe doesn't run.

    Any idea?

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. How do you find an intersection of two lines on a 2D graph on a Mac?

    Two lines are going across my screen. How do I find the point(s) at which they intersect?

    7 votes
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  18. *URGENT* Can you use Trigonometry (Arccos) when entering a formula

    I need to use Trigonometry for a formula and I am unsure how. The formula I want to enter in is:
    y = 16 arccos ((2-x)/2) - (2-x) Square Root of (4x-x^2)

    Can anybody help?

    3 votes
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  19. 1 vote
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  20. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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